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  • Domain names – how many is too many?

    Domain names – how many is too many?

    In the olden days, domain names were easy.  Take your brand, add dot com (as in www.RandallCraig.com) and you're done.  Those of us who didn't want to fight the squatters also registered the dot net and dot org versions:  www.RandallCraig.net, www.RandallCraig.org.  And of course, you might want to register your [More]

  • Mobile site or Mobile App?

    Mobile site or Mobile App?

    By now, every organization has already asked the question about whether or not they need an App.  Putting aside whether there is a bona fide reason for investing in an app or not, there is a second related question that always gets asked: if we have a mobile (eg responsive) [More]

  • Increasing Newsletter Registrations

    Increasing Newsletter Registrations

    Are you really satisfied with the response rate of your newsletter registration form on your website?  Do you think that, just maybe, your list could be bigger? Instead of thinking of the sign-up form as a sign-up form, think of it as a transaction.  The user - a prospective client [More]

  • Exceeding Expectations

    Exceeding Expectations

    Two people walk into the campground office. The park ranger warns that there are bears - and that it is dangerous. The first camper quickly replies - "that won't be a problem". The ranger says, "I hope you can run fast - very fast".  "Not really," the camper replied. "But [More]

  • Does it (Google) Translate?

    Does it (Google) Translate?

    If you are reading this, the chances are very high that you understand English. But what if you didn't? What if your target audience didn't? Or what if your target audience did understand, but felt more comfortable in their own mother tongue? The obvious solution: translate your content. The not-so-obvious [More]

  • 27 Year Internet Anniversary

    27 Year Internet Anniversary

    What were you doing on the Internet 27 years ago, circa 1993/1994?  At that time, there were only between 200 and 2000 websites, depending on how you counted.   Most people had no idea what the web was all about, and email was still a big leap for many organizations. 27 [More]

  • Avoiding costly web development corner cutting (Part II: 15 ways developers cut corners)

    Avoiding costly web development corner cutting (Part II: 15 ways developers cut corners)

    Have you ever received proposals from several vendors for the same web project, only to see a significant difference in their fees?  While a tightly specified RFP is supposed to guard against this, when it happens, there should be no real surprise. Here's why:  Every respondent will go (or should [More]

  • Avoiding costly web development corner cutting (Part I: Four key reasons developers cut corners)

    Avoiding costly web development corner cutting (Part I: Four key reasons developers cut corners)

    Have you ever purchased a new house, only to later discover that the contractor cut some corners?  And that buck or two savings for the contractor now translates into thousands of dollars of extra cost for you?  Unfortunately, many website developers have taken a page from the building trade, and [More]

  • Learning Strategy from McDonalds… and Five Guys

    Learning Strategy from McDonalds… and Five Guys

    For those who aren't familiar with the McDonald's menu, there is something for everyone: burgers, fish, chicken (in a bun or nugget-style), salads, fries, gourmet coffee and desert.  If you arrive for breakfast, you can choose from yogurt parfaits, oatmeal, eggs, muffins, egg McMuffins, juices and coffee.  In other words, [More]

  • Web Sleuthing and Competitive Archeology

    Web Sleuthing and Competitive Archeology

    What happens in Vegas, stays in Vegas - and what happens on the web, stays there forever.  Yet even when files are deleted from the server (which they often are not) the content is always available, if only you know where to look. Before answering the questions of how and [More]

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