The Trust Curve is one of the most important Marketing 2.0 concepts around. It states that as trust builds over time, the relationship strengthens and the target person (prospective client, prospective member, prospective employee, etc) moves through the stages of awareness, preference, trial, and commitment. The job of marketing is [More]
Have you ever put your social influence to the test? Or said another way, do others find you half as interesting as you do yourself? If you're not sure, here are seven ideas that might spur some different thinking. 17 Ways to Great Social Engagement: Not sure why your blog [More]
"Blogs are like articles that people can comment on. YouTube is like TV, but with voting." But what about Twitter? Many are not yet convinced that Twitter makes sense to them. (Or that Twitter makes sense at all.) What are the arguments for adopting Twitter - at least at some [More]
Both are athletic. But one is built for football, and the other is built for ballet. Just the thought of one doing the other's job is ridiculous: they would either be crushed, or laughed off the stage. Both know it, and they figured out quite early in their lives where [More]
Most entrepreneurs have a secret that most larger organizations have sadly forgotten: Cut your costs and you'll make more money. And in no other area is this more true than in the area of marketing. Why is this? 1) Momentum of the past: If traditional advertising and promotion have always [More]
Did this out-of-place headline really capture your attention? If you are a frequent reader of my material, you probably recognize that this is not the type of headline that you will usually find. I've written many times about how organizations (and individuals) compete on the Price-Expertise-Trust spectrum, and that Trust [More]
Have you ever been in a situation where someone has used a word that seemed wrong? Or maybe out-of-place, suboptimal, or or ill-considered? Each of these three words means something slightly different, and each tugs a slightly different emotional chord, although in this case, they are all negative. The words [More]
What happens in Vegas, stays in Vegas - and what happens on the web, stays there forever. Yet even when files are deleted from the server (which they often are not) the content is always available, if only you know where to look. Before answering the questions of how and [More]
Here's a bold prediction: The End of Social Media. Yes, despite the success of the Twitter IPO, and before that, Facebook's public offering, and after that, the fight over TikTok, the initial promise of social media is quickly moving to its end. Consider the evidence: Over a billion users on [More]
You may be one of those unlucky individuals who cannot "do" any social media at work. Not because you don't know how, or don't want to, but because your workplace policy prevents you from doing so. Or the regulatory compliance environment means that social media is off-limits. Or you're just [More]
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