Even though you may be on stage when you are making a presentation, it is your audience that deserves the focus. They don't care about you - at best they only care about how you can "solve their problem". And at worst, they want to be entertained. Changing focus to [More]
How long does it take - or should it take - for you to master a new skill? Conventional wisdom suggests that after doing something several times, you should know it fairly well. After doing it for a few months, you should have proficiency. And after a year, you're an [More]
One of the most effective ways that we learn is by observing, and interacting, with those around us. We look at those who have achieved great success, and assume that if we only follow their advice - and do what they do - then we will also be successful like [More]
You're about to meet a new sales prospect, or interview a new supplier. Or, you're about to meet a new company, and you know very little beyond their name and industry. How can you find out more before you find yourself in front of them? There are four basic techniques [More]
Doesn't it feel good when someone recognizes the great work that you do each day? And conversely, doesn't it feel awful when your faults are publicly exposed? Too often, we jump on the "fault" bandwagon, and don't give credit to others for the great things that they do. Yet, there [More]
For those who watch the Super Bowl each year, you may have noticed that the quarterback calls out a series of numbers before receiving the ball. Or you may have noticed that whenever a group of players run down the field, they always go in a certain formation. This type [More]
I recently met two very different people: a young man from a small town with an incomplete education, and a senior executive from the big city. In both cases, they sought out education as a way to improve their value, and as a result, their professional success. The young person [More]
Recently, I came back from the annual convention of an association that I am highly involved in. There were plenty of keynotes, workshops, and networking that were simply excellent. But the value of attending only accrues after you come home. The next time you attend a conference or trade show, [More]
Are you ambitious and push everyone to reach your goals? Or are you analytical, reviewing all of the implications and details before you take action? Or are you an emotional decision-maker, deciding what to do based on your gut feeling? How you define your style, however, is completely irrelevant: your [More]
If you are in the profession of sales, and your key contact at a client quits, is this a good thing or a bad thing? If your boss moves to another department or a division, is this a good thing or a bad thing? Both of these situations are full [More]
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